Guarantee

GUARANTEE
 

Shipping CoralReefAuctiions.com  pre-screens each vendor for Reputation, Shipping Standards, Quality of production along with the conformity of  Flat Rate Shipping costs & LIVE Arrive gaurantees....

Each specimen is shipped with regards to your schedule.  Vendor and the Purchaser will agree on a selected shipping date to provide purchaser with EASY ORDERING & Delivery options. We will not ship out any of our specimens without confirmation from purchaser first.  Please include in order notes the dates you would like your specimen(s) to arrive, we will then confirm availability!

All orders Ship Via FedEx OVERNIGHT/NEXT DAY delivery only.      Saturday delivery is available with additional fees.

Over-Night Shipping is $39 FLAT RATE on ALL orders for  Members ($49 otherwise)

Free Shipping on all Orders over $249.00 For Members  (over $349 otherwise)

*AUCTION WINNERS LIVING IN THE SAME STATE AS VENDOR WILL PAY ONLY $20 FLAT RATE for *Gold* Members ($25 otherwise)



**Heavy Duty Styros, Heatpacks , Coldpacks & any necessary shipping supplies.  High quality products to ensure safe arrivals!



Our goal is your satisfaction using our Coral Reef Auction House!  Please share any and all feedback with us.  We look forward to growing with this wonderful & growing community!  Tanks!   
 

Team CRA  -  info@CoralReefAuctions.com



Guarantee Alive Arrival.

The following conditions apply:
 

  • You must receive your order on the first delivery attempt.
  • If box is delivered damaged or leaking, you must accept package and provide photo evidence of the box before & after opening.  Please provide us photos with-in 6hrs of arrival.
  • Specimen must be housed in a stable and healthy aquarium.  We can request to have water samples provided if necessary.
  • Please do not throw away the product without our confirmation.  We can request to have the DOA specimen be returned to us at our cost.
  • If specimen DOA is due to purchaser not available for arrival, he/she as purchaser assumes all liability.
Should you have any questions or concerns about any specimen, shipping or guarantee we offer, please contact us at your earliest convenience. Please be aware that our lighting conditions may differ from yours and each specimen purchased may look different under your lighting.

We are committed to providing superior customer service pertaining to every concern. Our goal is to make your shopping experience with us a breeze, ensuring we are your #1 provider of all exotic corals, fish & saltwater aquarium needs! .
 

 
 

Shipping Policy

Picture
FedEx Overnight
Rainbow Reef Corals ensures the utmost care for each individual specimen by utilizing fast & reliable shipping providers, amongst our high quality packing products & standards.

Each specimen is shipped with regards to your schedule.  Rainbow Reef Corals and the Purchaser will agree on a selected shipping date to provide purchaser with EASY ORDERING & Delivery options. We will not ship out any of our specimens without confirmation from purchaser first.  Please include in order notes the dates you would like your specimen(s) to arrive, we will then confirm availability!

Rainbow Reef Corals ships all orders using FedEx OVERNIGHT/NEXT DAY delivery only.      Saturday delivery is available at higher rates.  Upon shipping, you will receive a confirmation via email.  We are not responsible for any shipping delays once the package has left our hands.  Please make yourself available for when package is said to arrive at your home/office to ensure survival.  ALL PACKAGES WILL REQUIRE A SIGNATURE FOR DROP-OFF!


Our coral is guaranteed to arrive alive!

Picture
Guarantee Alive Arrival.
The following conditions apply:

  • You must receive your order on the first delivery attempt.
  • If box is delivered damaged or leaking, you must accept package and provide photo evidence of the box before & after opening.  Please provide us photos with-in 6hrs of arrival.
  • Specimen must be housed in a stable and healthy aquarium.  We can request to have water samples provided if necessary.
  • Please do not throw away the product without our confirmation.  We can request to have the DOA specimen be returned to us at our cost.
  • If specimen DOA is due to purchaser not available for arrival, he/she as purchaser assumes all liability.
Should you have any questions or concerns about any specimen, shipping or guarantee we offer, please contact us at your earliest convenience. Please be aware that our lighting conditions may differ from yours and each specimen purchased may look different under your lighting.

We are committed to providing superior customer service pertaining to every concern. Our goal is to make your shopping experience with us a breeze, ensuring we are your #1 provider of all exotic corals, fish & saltwater aquarium needs!